Search your blog world

Posted by Rajat Mukherjee, Group Product Manager

What happens when you put together a popular blogging platform, a customizable search experience and a flexible search API? You get a Search Box widget for Blogger, built using the AJAX Search API, and powered by a Linked Custom Search Engine (CSE).

Configure this widget on your Blogger blog and you can immediately search not just your blog posts, but across all the link lists/blogrolls you've set up on your blog and the links you've made from your posts.

The widget is now available on Blogger in Draft, Blogger's experimental site. Once you've logged in and configured the widget, visitors to your blog will see a search box there. The search experience inherits your blog's look and feel, and is uniquely flavored around pages you've linked to from your blog.

To add the widget:

1. Edit your blog's layout.
   
2. Click on "Add a page element" and configure the "Search Box" widget.

Your link lists will automatically show up as optional tabs for your search; you can decide which ones you want to configure. Go ahead -- custom-search-enable your blog!

Update: Re-posted with copy written for this blog.

Overview of our accessible services

Posted by T.V. Raman, Research Scientist

From time to time, our own T.V. Raman shares his tips on how to use Google from his perspective as a technologist who cannot see -- tips that sighted people, among others, may also find useful. - Ed.

We provide a wide variety of services that are mostly accessed with a web browser. People visit Google from a large number of browsers and platforms; in addition, we also understand that every user is special and may have special needs. Accessibility at Google is about making sure that our services work well for all our users -- independent of your needs and abilities at any given time.

Web search, our primary service, has a very simple interface and has always been accessible from a variety of user environments. Newer services that present highly interactive interfaces continue to present accessibility challenges when used with specialized adaptive technologies such as screenreaders. We are committed to finding accessibility solutions that make our services work better for everyone who visits.

Here's a list of our accessibility-related services and a few solutions to some accessibility challenges.

• Web Search: Result pages include headers to delineate logical sections.
  
• Accessible Search: Promotes results that are accessible.
  
• Book Search: Full-text access to public-domain works.
  
• Gmail: A simple yet functional HTML mode that works well with screenreaders.
  
• Gmail Mobile: A lightweight user interface that is also speech-friendly.
  
• Google Maps: Easy-to-use textual directions.
  
• Calendar: A functional, yet speech-friendly user interface.
  
• Audio Captchas: All services that use Google Accounts provide an audio alternative for the visual challenge-response tests that are used to distinguish humans from machines.
  
• Mobile Transcoder: A mobile lens for viewing the web that produces accessible views.
  
• Google Video: Allows uploaded videos to contain captions/subtitles in multiple languages for viewers who are hearing-impaired or unfamiliar with the original language.
  
• Google Talk: IM clients inside a web browser can pose accessibility challenges, but the use of the open Jabber API means that Google users can choose from a variety of Jabber clients, many of which work well with adaptive technologies.
  
• Web APIs: Many Google services offer high-level web APIs that aid in authoring mashups; this provides a means for creating highly customized accessible views.
• 1-800-GOOG-411: Here's an exception to the rule that we deliver most things through a web browser. Our experimental Voice Local Search service lets anyone who can speak into a phone search for a local business by name or category; get connected to the business free of charge; get the details by SMS if you’re using a mobile phone. (Just say "text message".)

Finally, many Google services such as Google Scholar, Google News, Blogger and Google Product Search work out of the box. While today's screenreaders can hit some bumps on the road when using more advanced features in these products, these web interfaces degrade gracefully to provide a functional interface.

If any of this interests you, we invite you to participate in our user community. Please tell us what works well, share your own tips on using Google services, and make sure to tell us what could be made even better.

Update: Added info on 1-800-GOOG-411.

Bloggin' down under

Posted by Christine Knight, Maximizer Associate, Google Australia

To our international friends, Australia can have a rep for Crocodile Dundee jokes, poisonous animals and meat pies with mushy peas. What you'll find when you visit the new (ish) Google Australia Blog are the real reasons why Google has made a significant investment in Australia. And right now there's a post explaining the special doodle that was on the Google Australia homepage for NAIDOC Week.

Both an engineering and sales support hub, our Aussie team is an eclectic mix of people from all walks of life. We're lucky enough to be the home of the original Google Maps team, so we're at the forefront of global product releases. Aussie Googlers don't take ourselves too seriously, we love a good laugh, we're always happy to make fools of ourselves for a good cause (so long as we're beating the Poms in the Ashes).

Visit our blog to read about new product launches for our Australian users, musings on life as an Aussie Googler and what the team gets up to in the community. (Also, stop by if you want to see words like "centre", "maximise" and "humour" spelt correctly). We hope to see you there!

Welcome, Postini team

Posted by Dave Girouard, Vice President & General Manager, Google Enterprise

We launched Google Apps so that it would be easier for employees to communicate and share information while reducing the hassles and costs associated with enterprise software. Companies are responding: every day, more than 1,000 small businesses sign up for Google Apps.

Larger enterprises, however, face a challenge: though they want to deliver simple, useful hosted applications to their employees, they're also required to support complex business rules, information security mandates, and an array of legal and corporate compliance issues. In effect, many businesses use legacy systems not because they are the best for their users, but because they are able to support complex business rules. This isn't a tradeoff that any business should have to make.

We realized that we needed a more complete way to address these information security and compliance issues in order to better support the enterprise community. That's why we're excited to share the news that we've agreed to acquire Postini, a company that offers security and corporate compliance solutions for email, IM, and other web-based communications. Like Google Apps, Postini's services are entirely hosted, eliminating the need to install any hardware or software. A leader in its field, Postini serves more than 35,000 businesses and 10 million users, and was one of our first partners for Google Apps. Their email and IM management services include inbound and outbound policy management, spam and virus protection, content filtering, message archiving, encryption, and more. We will continue to support Postini's customers and we look forward to the possibilities ahead.

Here's the press release announcing the deal, and there's more detail in our FAQ and on the Enterprise blog.

Ever more books to read

Posted by T.V. Raman, Research Scientist

From time to time, our own T.V. Raman shares his tips on how to use Google from his perspective as a technologist who cannot see -- tips that sighted people, among others, may also find useful.

As a book lover, I couldn't have been more excited by the advent of electronic books in the early 90s. And with the rise of the Internet, the possibility of being able to discover books online was really exciting.

I work on a project at Google called Google Accessible Search, which helps promote results that are more accessible to visually impaired users. Building on that work is today's release of accessible public domain works through Google Book Search. It's opening up hundreds of thousands of books to people who use adaptive technologies such as speech output, screen readers, and Braille displays.

I'm extremely enthusiastic about many of our efforts at Google, which ultimately have the potential to make the experience of accessing information for visually impaired users just as easy as it is for those with sight. My reading used to be determined by what was available in a form I could read. But today it's a question of using Google effectively so that I can find the right thing to read. Today's Book Search launch is an excellent example of how technology is truly democratizing access to the world's information.

If you have feedback about Google's accessibility services, join our group to share tips on what works well and what could be made better.

All aboard

Posted by Wesley Chan, Product Manager

We're pleased to announce that we have acquired GrandCentral Communications, a company that provides services for managing your voice communications. GrandCentral is an innovative service that lets users integrate all of their existing phone numbers and voice mailboxes into one account, which can be accessed from the web. We think GrandCentral's technology fits well into Google's efforts to provide services that enhance the collaborative exchange of information between our users.

GrandCentral offers many features that complement the phone services you already use. If you have multiple phone numbers (e.g., home, work, cell), you get one phone number that you can set to ring all, some, or none of your phones, based on who's calling. This way, your phone number is tied to you, and not your location or job. The service also gives you one central voice mailbox. You can listen to your voicemails online or from any phone, forward them to anybody, add the caller to your address book, block a caller as spam, and a lot more. You can even listen in on voicemail messages from your phone while they are being recorded, or switch a call from your cell phone to your desk phone and back again. All in all, you'll have a lot more control over your phones.

We're really excited to welcome the GrandCentral team to Google. While we're moving their technology over to Google's network, a limited number of invitations will be available to register for a GrandCentral beta account. If you have a U.S. telephone number, you can sign up for an invitation at www.grandcentral.com. Current GrandCentral customers will continue to have uninterrupted access to the service.

Google and health care

Posted by Missy Krasner, Product Marketing Manager

In a world of 24/7 news cycles, a summer weekend can bring considerable -- and unanticipated -- excitement. Take for example the reaction we've just seen to an item on our new health advertising blog. Frankly, we were surprised by the pickup, but perhaps we shouldn't have been. We've been proponents of corporate blogging for some time, despite the significant communication challenges that obviously arise from having many voices from all parts of our company speak publicly through blog posts. In this case, the blog criticized Michael Moore's new film "Sicko" to suggest how health care companies might use our ad programs when they face controversy. Our internal review of the piece before publication failed to recognize that readers would -- properly, but incorrectly -- impute the criticisms as reflecting Google's official position. We blew it.

In fact, Google does share many of the concerns that Mr. Moore expresses about the cost and availability of health care in America. Indeed, we think these issues are sufficiently important that we invited our employees to attend his film (nearly 1,000 people did so). We believe that it will fall to many entities -- businesses, government, educational institutions, individuals -- to work together to solve the current system's shortcomings. This is one reason we're deploying our technology and our expertise with the hope of improving health system information for everyone who is or will become a patient. Over the last several months, we have been blogging about our thinking in this area. See: November 30, 2006, March 28, May 23, and June 14, 2007.

In the meantime, we have taken steps on our own to address the failures we see in our health care system. In our case, the menu of health care options that we offer our employees includes both direct services (for example, on-site medical and dental professionals in certain locations) as well as a range of preventive care programs. It's one of the ways we're attempting to demonstrate corporate responsibility on a major issue of our time.